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Articles

  • Manually Awarding Badges to Advocates in Influitive

    Overview The customer asked, "how do I grant a specific badge to an advocate?" The issue was that while the system mentioned manual badge awarding, it did not provide specific instructions. The soluti...

  • Resolving Greggs API Redeem Code Issues

    Overview The issue of redeem codes not being sent via the Greggs API was due to a missing price value in the API request body. This problem typically occurs when the price parameter is not correctly s...

  • Resolving Advocate Checkbox Issues in Salesforce

    Overview The advocate checkbox in Salesforce was not functioning as expected, particularly for existing advocates. This issue was due to a data synchronization failure where the "AdvocateHub__Date_Joi...