Overview
An unknown join link "https://adpambassador.influitive.com/join/Employee" was being used, and it was locked on the backend, managed by the system. This issue was related to the Employees group, and the Join Code needed to be removed to address the concern.
Solution
Follow these steps to resolve the issue of the unknown join link:
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Identify the Group:
- The unknown join link was associated with the Employees group.
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Remove the Join Code:
- Navigate to the group management section.
- Click the 3 dots to the left of the group name.
- Select "Edit" to modify the group settings.
- Remove the Join Code from the group.
- Click "Save Group" to apply the changes.
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Verify Resolution:
- Ensure the join link is no longer active or accessible.
- Confirm that the group settings reflect the removal of the Join Code.
Note: If further assistance is needed, contact support for additional help.
Frequently Asked Questions
- 1. How do I modify or remove a Join Code for a group?
- Click the 3 dots to the left of the group name, select "Edit," modify or remove the Join Code, and then click "Save Group."
- 2. What should I do if I encounter another unknown join link?
- Identify the associated group, remove or modify the Join Code as needed, and contact support if further investigation is required.
Priyanka Bhotika
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