Overview The error Influitive API not working for reward redemption fulfill occurs when there is incorrect use of UUID in the API call. This is not a defect but a user error in API usage. Correcting t...
Overview The issue involved challenge completions not counting towards monthly program goals in the SAS Analytics Explorer hub. The problem arose after an activity's challenge type was changed multipl...
Overview The issue arises when rewards eligibility is based on rewards redeemed but allows multiple redemptions if the previously redeemed reward is not marked as 'Fulfilled'. This discrepancy suggest...
Overview The issue of not being able to grant admin access to a colleague occurs when the user receives an invitation but does not obtain admin rights upon acceptance. This is typically due to incorre...
Overview The customer asked, how do I grant a specific badge to an advocate? The issue was that while the system mentioned manual badge awarding, it did not provide specific instructions. The solution...
Overview The issue of redeem codes not being sent via the Greggs API was due to a missing price value in the API request body. This problem typically occurs when the price parameter is not correctly s...
Overview The advocate checkbox in Salesforce was not functioning as expected, particularly for existing advocates. This issue was due to a data synchronization failure where the AdvocateHub__Date_Join...