Challenge Digest

The Challenge Digest is an email sent to advocates containing a summary of new challenges that have been published most recently.

How does it work?

Admins has the ability choose from two type of frequencies, Daily and Weekly, to send a digest email to their advocates. 

In this Digest email, advocates will only see newly published challenges that are targeted to them. Advocates who are not targeted in the challenge will not receive the Challenge Digest. It will also include challenges that are part of an Experience if those challenges are targeted at the advocate.

It is not possible to turn off or edit the Challenge Digest. Administrators are also not able to choose the time of day and time+day of the week that the digest is sent. Advocates can unsubscribe from this email if they choose at any point by clicking on the Unsubscribe option at the bottom of the email.

Daily Digest Email

If an administrator publishes any new challenges before 12PM EST, this will trigger a Challenge Digest email to advocates with a summary of these new challenges. The Challenge Digest email will start to send at 12PM EST and the time that the advocate receives the email will depend on how long the system takes to process the send. The email is not sent when no new challenges have been published in the last 24 hours.

Weekly Digest Email

If an administrator publishes any new challenges before Monday 12PM EST, this will trigger a Challenge Digest email to advocates with a summary of these new challenges. The Challenge Digest email will start to send every Monday at 12PM EST and the time that the advocate receives the email will depend on how long the system takes to process the send. The email is not sent when no new challenges have been published in the last 7 days.

Notes:

  • If no new challenges are published in the past day, the digest is not sent daily.
  • If no new challenges are published in the last 7 days, the digest is not sent weekly.
  • If a challenge notification email is scheduled/sent for a newly published challenge, that challenge will not be included in the digest.
  • The email will come from the Hub's name rather than the administrator's default sender address. This will help advocates distinguish system emails from that of direct Administrator requests.
  • The new digest shows a maximum of 6 newly published challenges. It will include the first 6 that were published within that timeframe.
  • Republishing a challenge will not trigger the Challenge Daily Digest.

What does the Challenge Digest look like?

Let's take a look at what a sample Challenge Digest email looks like:

Challenge Daily digests currently does not take Featured Challenges into account when ordering the challenges in the email, the challenges are sorted at the order of publishing time.

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