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  • How to Request Addition of Customer Domains to Metabase Embed Allowlist

    Overview When a customer hub is hosted on a custom domain, the Metabase dashboards embedded in the Insights Hub tab may fail to load due to restrictive frame-ancestors or X-Frame-Options headers. Thes...

  • Getting the most out of Influitive ATLAS Support Chat

      Having the possibility of an AI chat specialized in Influitive to answer your questions and solve your issues can significantly reduce the time for you to get help. Even in cases where ATLAS cannot ...

  • Influitive/PostBeyond: Generating a HAR File

    Overview Customer Support may ask for a HAR file when there is a reported issue that the team cannot reproduce from their end. The HAR file is required for troubleshooting the issue. Solution To gener...

  • Enhanced Support Portal FAQ

    Are there changes in how to contact Support? Tickets: No. You will continue to use the same URL to submit support requests. Behind the scenes, your request will be routed to our new ticketing system, ...