Overview
The article explains that an interaction on the leaderboard is a measure of engagement from one's social media network, including actions such as likes, shares, and comments. It details how users can track their interactions through a dashboard and notes potential discrepancies in interaction data, specifically on Facebook, while offering resources for assistance and further information.
Information
An interaction occurs when someone in your social media network—such as a follower, friend, or connection—engages with the content you have shared. This engagement can take various forms, including likes, favorites, shares, retweets, replies, comments, or clicks on links you've posted.
You can view the number of interactions your posts have garnered over the past week on your social media networks directly from your dashboard. The interactions are tallied for the first two days following the publication of a post.
If you find that your Facebook sharing and interaction data appears to be incorrect, it may be due to an issue with how we are capturing the interactions on your account. For more information, please refer to the article on why your leaderboard data may be inaccurate.
Helpful Resources
Explore the following resources to get more out of the PostBeyond platform:
- Sign Up for PostBeyond Platform Training!
- Why is my Leaderboard Data Inaccurate?
- How is my Leaderboard Score Calculated? (for Users)
FAQ
What constitutes an interaction on social media leaderboards?
An interaction includes any form of engagement such as likes, favorites, shares, retweets, replies, comments, or link clicks on content you've shared on social media.
How can I view the number of interactions my posts have received?
You can view the number of interactions on your posts over the past week directly from your social media dashboard.
What should I do if my interaction data on Facebook appears incorrect?
If your Facebook interaction data seems inaccurate, it may be an issue with how the interactions are being captured on your account. Refer to the specific article on leaderboard data inaccuracies for more information.
Where can I get assistance if I have questions about my social media interactions?
For any questions or assistance, you can contact support at support@postbeyond.com.