Overview
This article explains Auto-Subscribed Topics, a feature that allows admins to automatically assign specific topics to user groups' feeds, ensuring relevant content visibility and alignment with group objectives. It discusses the reasons for using this feature, its impact on user feeds, and the management of these topics, including the inability for users to unsubscribe from mandatory topics unless the admin changes the setting.
Information
What are Auto-Subscribed Topics?
Auto-Subscribe Topics allow admins to ensure that specific groups are automatically following a topic. Any user within these groups or added later will automatically have this topic applied to their feeds.
What is the purpose?
There could be various reasons why an admin would want to make a topic mandatory for a group. Some common examples include:
Relevance to Group Objectives
Admins may want groups to follow relevant topics that pertain to their objectives. For example, the admin of your instance may want to ensure that all users in the 'Marketing (group)' are following the 'Marketing (topic)'.
Visibility of Important Posts
Perhaps there are important posts that everyone in the company should see, but not all content can be captured in the (4) featured posts. This is an alternative that ensures important company-wide content is available to everyone.
My Feed
Auto-Subscribed Topics will appear below the 'Latest' feed.
Manage Topics
Users will not be able to remove these topics as they will be locked in, similar to other mandatory feeds.
Should the admin choose to remove a topic from being Auto-Subscribed, the feed will still be followed by existing users, but the feed will become optional, and users will be able to un-follow the topic. (Note: see how the check mark went from greyed out to black and the lock disappeared).
FAQ
What are Auto-Subscribed Topics?
Auto-Subscribed Topics are a feature that allows admins to automatically assign certain topics to the feeds of specific user groups, ensuring that all users in these groups are following content relevant to their objectives.
Why would an admin want to use Auto-Subscribed Topics?
An admin might use Auto-Subscribed Topics to ensure that groups follow relevant content, to increase visibility of important posts across the company, and to align content with group objectives.
Can users unsubscribe from Auto-Subscribed Topics?
No, users cannot unsubscribe from Auto-Subscribed Topics as they are locked in by the admin. However, if an admin removes the auto-subscribe setting, the topic will become optional and users can then choose to unfollow it.
Where do Auto-Subscribed Topics appear in the user feed?
Auto-Subscribed Topics appear below the 'Latest' feed in a user's feed.
How can an admin remove a topic from being Auto-Subscribed?
An admin can remove a topic from being Auto-Subscribed by changing the settings, after which the topic remains followed by existing users but becomes optional, allowing users to unfollow if they wish.