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How to Retrieve a User Once They Have Been Archived

Benji Bizzell
Updated

Overview

This article provides a step-by-step guide on how to view and reactivate archived users in PostBeyond. It details the process of changing a user's status from 'Archived' to 'Registered' through the administrative interface and emphasizes the importance of saving changes to finalize the reactivation.

 

Information

Learn how to view and retrieve archived users in PostBeyond. In this lesson, you will learn how to re-activate a user that has been archived.

 

Step 1: Select 'Team'

Select Team

 

Step 2: Select 'Archived'

Select Archived

 

Step 3: Select the pencil icon next to the user's name

The pencil icon will appear when you hover over the user's name.

Select Pencil Icon

 

 

Step 4: Change their user status to 'Registered'

To update a user's status, you will need to change their status to 'Registered'. This action is typically done through an administrative interface or user management panel within your system.

 

 

Step 5: Select 'Save Changes'

After changing the user status, ensure to select the 'Save Changes' button to apply the updates. This will finalize the status change and the user's new status should be reflected in the system.

 

 

Helpful Resources

Explore the following resources to get started and make the most of your PostBeyond experience:

 

FAQ

How do I view archived users in PostBeyond?

To view archived users, select 'Team' and then choose 'Archived' within the PostBeyond platform.

What is the process to reactivate an archived user in PostBeyond?

To reactivate an archived user, hover over the user's name, click the pencil icon, change their status to 'Registered', and then click 'Save Changes'.

What does changing a user's status to 'Registered' imply?

Changing a user's status to 'Registered' reactivates the user's account, allowing them to access the PostBeyond system again.

Who can change the status of an archived user in PostBeyond?

Typically, only users with administrative privileges can change the status of an archived user in PostBeyond.

What should I do if I need further assistance with reactivating a user?

If you require further assistance, you can reach out for support at support@postbeyond.com.

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