Overview

This article provides a step-by-step guide on setting up a custom short URL for the PostBeyond platform, including creating a CNAME record in DNS settings and notifying the PostBeyond Customer Success Manager. It emphasizes the benefits of using a custom short URL and offers assistance for any questions or issues through their support email.

Information

How to Implement a Short URL

For your PostBeyond platform, your company can create a custom short URL or use the PostBeyond short URL share.postbeyond.com. We recommend using a custom short URL, which you can read more about here .

Steps to Implement a Short URL

In this guide, we will walk you through the steps required to implement a short URL for your content.

Step 1: Create a CNAME in Your DNS Records for the Short URL

Create a CNAME entry in your DNS records, pointing your desired name to 'share.postbeyond.com'.

Below is an example of how to create such a record in AWS Route 53. The steps may vary depending on your DNS management console:

Go to Route 53
Select Hosted Zones
Select the desired Domain Name (e.g., company.com)
Choose "Create Record Set"
Fill in the details for a CNAME record as illustrated below:

Step 2: Notify PostBeyond

After setting up the CNAME record, inform your Customer Success Manager (CSM) at PostBeyond to configure your Short URL to the address you've set up (e.g., media.company.com or share.postbeyond.com). Below is a representation of what the CSM will see in their settings:

Completion

Once you have completed the steps above, PostBeyond will confirm when the changes have been applied. You will then be able to see the new short URL in your shared posts.

Helpful Resources

Explore the following resources to get more out of our services:

FAQ

What is the first step in creating a custom short URL for PostBeyond?

The first step is to create a CNAME entry in your DNS records, pointing your desired name to 'share.postbeyond.com'.

Who do I notify after setting up the CNAME record for my custom short URL?

After setting up the CNAME record, you should inform your Customer Success Manager (CSM) at PostBeyond to configure your short URL to the address you've set up.

How will I know when my custom short URL is ready to use?

PostBeyond will confirm when the changes have been applied, and you will then be able to see the new short URL in your shared posts.

Where can I get assistance if I encounter issues setting up my custom short URL?

If you need further assistance, you can contact PostBeyond support at support@postbeyond.com.