Overview
This article provides an in-depth look at the importance of email verification for user accounts, instructions for administrators on how to enable this feature, and an overview of the user flow during the verification process.
Information
Introduction
Email verification is a critical step in maintaining the security and integrity of user accounts. It serves as a fundamental tool for authenticating user identities and preventing unauthorized access. In this support article, we will delve into the significance of email verification, provide guidance on setting it up as an administrator, and offer insights into the end user experience with this feature.
Importance
Email verification plays a vital role in maintaining the security and trustworthiness of user accounts. By validating the email address provided during registration or account setup, we can ensure that only genuine users gain access to our platform. This verification process acts as a barrier against fraudulent activities, unauthorized account access, and spam registrations. Additionally, it allows us to communicate important updates, notifications, and password resets securely.
Enabling Email Verification
To enable this as an admin, you would need to navigate to the settings page and under system, select the login/security option. You would see a toggle under "Email Verification" where you can enable this feature. The page should look something like this:
To configure the email sent to new users, head over to "Registration Confirmation Email" under Email to display the settings page for this.
User Flow
After a user fills out the signup form, they will see a prompt letting them know to check their inbox for a confirmation link.
This is how the email would appear:
Upon successfully confirming their email address, users will be redirected to a sign-in page, where they will receive a notification affirming the completion of the email confirmation process.
Note: The email confirmation link has a time limit of 60 minutes from the moment it is sent, after which it will expire.
We highly recommend enabling this feature if your hub's login type is set to open sign up.
FAQ
Why is email verification important?
Email verification is important because it helps to secure user accounts by ensuring that only genuine users can access the platform. It also acts as a barrier against fraudulent activities and spam registrations.
How can an admin enable email verification?
An admin can enable email verification by navigating to the settings page, selecting the login/security option under the system, and toggling the "Email Verification" feature to the on position.
What happens if a user does not verify their email within the given time frame?
If a user does not verify their email within the 60-minute time limit, the confirmation link will expire, and they will need to request a new verification email to complete the process.