Overview

This article provides a step-by-step guide on how to export responses from Discussions posts within the ROI View. It includes details on filtering the data source, exporting the information, and understanding the data columns included in the export.

Information

Learn how to export user responses to Discussions posts, which are recorded under Acts of Advocacy, and review them in the ROI View.

Exporting Discussion Responses

To export Discussion Responses, navigate to the Performance > ROI section and filter the Source by Discussions. Then, apply the filters to display all Reply to Discussion Topic Advocacy Types.

Click the Actions button and select "Export" to initiate the download of the data. The exported file will be available in the Notification Centre.

The export document will contain columns for event occurrence date and time, reply content, contact details, channel, campaign, challenge name/title, and the URL link to the forum.

FAQ

What data is included in the export of Discussion Responses?

The export includes event date and time, reply content, contact email and name, channel, campaign, challenge name/title, and the URL to the forum.

Where can I find the exported file of Discussion Responses?

After exporting, the file will be ready to download from the Notification Centre.

How do I export Discussion Responses from the ROI View?

Go to Performance > ROI, filter the Source to Discussions, apply the filters, then click Actions > Export.