Overview
This article provides guidance on configuring new member permissions in a hub that has Open Signup, Public Community, and Advanced Referrals enabled. It explains how to control the visibility of various tabs for nominees and the implications of enabling or disabling these tabs.
Information
Understanding the settings for new member permissions is crucial for managing the user experience in your hub. This section outlines the steps and considerations for configuring what nominees can see and do.
If you have enabled Open Signup in your Hub and/or you have Public Community and Advanced Referrals enabled, you may want to configure the experience for nominees. In the New Member Permissions settings, which is located under the System Settings tab, you can configure which tabs are visible to nominees.
It is important to know that if these tabs are enabled, targeting takes precedence. For example, if the Rewards tab is enabled, but there are no rewards available to nominees, they will not see the Rewards tab.
If the tabs are disabled, this supersedes targeting. That is, if you have challenges targeted at nominees, but the Challenges tab is disabled, Advocates will not see challenges. Below is a summary of what happens when these tabs are disabled:
- Home/Challenges: Disabling these tabs will prevent nominees from completing challenges and from submitting referrals.
- Rewards: Disabling this will prevent nominees from seeing rewards (regardless of targeting).
- Community: Disabling this will hide the Community from nominees.
- Referrals: Disabling this will prevent nominees from seeing the referrals tab and providing referrals.
FAQ
What happens if I enable a tab but there are no targeted items available for nominees?
If a tab is enabled but there are no items targeted to nominees, the tab will not be visible to them. For example, if the Rewards tab is enabled with no rewards for nominees, they will not see the Rewards tab.
What is the effect of disabling tabs on targeted content?
Disabling a tab overrides any targeted content settings. For instance, if the Challenges tab is disabled, nominees will not see any challenges, even if they are targeted at them.
Can nominees still submit referrals if the Home/Challenges tab is disabled?
No, if the Home/Challenges tab is disabled, nominees will be unable to complete challenges or submit referrals.
Will nominees be able to see the Community if the Community tab is disabled?
No, disabling the Community tab will hide the Community from nominees entirely.