Overview
This article provides information on how to use the Contact Admin form available on your program's sign-in/sign-up page, including details on submitting the form and what happens after submission.
Information
The Contact Admin form is a tool for visitors to reach out to the administration team of a program. This section outlines the steps to access and use the form, as well as the process that occurs after a message is sent.
Accessing the Contact Admin Form
To access the Contact Admin form, click on the "Contact Admin" link located at the bottom of your program's sign-in/sign-up page. Alternatively, the form can be directly accessed via the URL https://your-hub.com/contact_admin.
Filling Out the Form
Visitors are required to fill in their Name, Email, Message Subject, and Message. An invisible reCAPTCHA validation is performed to prevent bot submissions.
After Submission
Upon successful submission, a confirmation message is displayed to the user, and an email notification is sent to the Primary Admin(s) of the Hub.
For information on verifying or changing your Primary Admin, refer to the article on Setting up Primary Admins.
FAQ
How do I access the Contact Admin form?
You can access the Contact Admin form by clicking the "Contact Admin" link at the bottom of your program's sign-in/sign-up page or by visiting https://your-hub.com/contact_admin directly.
What happens after I submit the Contact Admin form?
After submission, you will receive a confirmation message, and an email will be sent to the Primary Admin(s) of the Hub to address your message.
How does the form prevent spam submissions?
The form uses Google's invisible reCAPTCHA to validate that the user is not a bot, helping to prevent spam submissions.