Overview
This article guides users through the process of personalizing their AdvocateHub by adding company logos, customizing the color scheme, and ensuring optimal branding across various platforms including desktop, mobile, and email communications. It provides detailed instructions on how to access the branding settings, the importance of using organization-specific colors, and the requirements for uploading logos to maintain a consistent brand experience.
Information
So you’ve got your new AdvocateHub, and you’re excited to get going, but it doesn’t look quite right yet. Maybe your logo would help? What about changing up the colour scheme? It's time to settle in and make yourself at home.
It’s easy to customize your AdvocateHub with your company logo and colour scheme.
All of these options are options are located in the Branding section of your Hub's settings area. To get there navigate to Settings > Advocate Program > Branding .
Customizing the Colour Scheme
In the first section of the branding page you will find the colour scheme settings. There are a few preset schemes, but we strongly recommend to use your organization's or advocacy program's branding colours. When specifying your own colours, you will see a preview of the three colours to the left of the colour fields.
Header Background: The colour used in the header of your AdvocateHub.
Primary Colour: The colour used for buttons and accents in your AdvocateHub.
Secondary Colour: The colour used in on the left side of your Hub's sign in page.
Note : You can see a preview of your header colour in the "AdvocateHub Logo" section just below the colour scheme section.
Adding Logos to your AdvocateHub
In the "Upload Logos" section, there are four options. To ensure that the desktop, mobile, and email experience looks the best, you should upload properly formatted logos to all of these sections.
AdvocateHub Logo
This will appear in the header area of your Hub.
- Recommended Ratio: 17:1
- Maximum Height: 60px
- Maximum Width: 1024px
By default, this logo will also be used as your email header . If you wish to use a different logo as a header in email communications from your AdvocateHub, select, " Use a different logo for emails " and upload a custom email header.
Social Share and Preview Logo
This logo will appear as the default social share preview image when the AdvocateHub link is shared. Please allow a few hours for the logo preview to update.
Here's an example of the logo preview displayed in Social media platforms:
Email Logo
This will be displayed in emails from your AdvocateHub. If you have not uploaded a different logo for emails, your AdvocateHub logo will be used. Given the different format, we highly recommend uploading a separate email logo.
Note: Click on "Use a different logo for emails" to upload your email logo.
- Maximum Height: 60px
- Maximum Width: 550px
Mobile Logo
This will be displayed on the mobile version of AdvocateHub (i.e when viewed on a mobile device's browser).
Note: For the best advocate experience, ensure that the mobile logo can be contrasted against a white background.
- Recommended Ratio: 3:1
- Maximum Height: 324px
- Maximum Width: 108px
Favicon : The favicon will be displayed beside your AdvocateHub's title in the browser window / tab's title bar.
Recommended Ratio: 1:1 (All images will be resized to a height of 16px )
The favicon will be displayed beside your AdvocateHub's title in the browser's title bar.
After you have uploaded your files for the logo and favicon, make sure to click Save Changes at the bottom of the page to save your changes.
FAQ
How do I access the branding settings in AdvocateHub?
You can access the branding settings by navigating to Settings > Advocate Program > Branding within your Hub's settings area.
Can I use a different logo for email communications than the one on my AdvocateHub?
Yes, you can upload a separate logo for email communications by selecting the option "Use a different logo for emails" in the Upload Logos section.
What are the recommended dimensions for uploading an email logo?
The article does not provide specific dimensions for the email logo, but it emphasizes that the logo should adhere to maximum dimensions suitable for email formats.
How long does it take for the social share preview logo to update after being set?
It may take a few hours for the social share preview logo to update after being set.
What should I do after uploading my logo and favicon files?
After uploading your logo and favicon files, you should click "Save Changes" at the bottom of the page to ensure your adjustments are stored.