Overview
The Welcome Email is a crucial communication tool used to greet new advocates joining a Hub, expressing appreciation and outlining the Hub's purpose. The article guides users on how to access and modify the Welcome Email settings, including enabling or disabling the feature and customizing the email content to better suit their Hub's goals. It also emphasizes the importance of previewing and saving changes to ensure the Welcome Email is correctly updated.
Information
Once your new advocate joins the Hub, you can have a Welcome email sent automatically to the advocate. This welcome email can thank them for joining the hub, explain the purpose of the hub and give them any additional information that you deem necessary. The welcome email will be delivered once the advocate accepts your hub's terms and conditions or consents to receiving emails from the Hub.
Here's how to set up a Welcome Email:
Click on your name at the top right corner and select Settings from the drop-down menu. From there, select Email and choose Welcome Email in the drop-down menu that appears.
From here, you will be brought to the page shown below. At the top, you can choose to enable or disable Welcome Emails. If the box is checked, they are enabled.
The Welcome Email comes with a default text as seen below, but you can customize both the subject line and the text to better reflect your Hub and what is important to your advocates.
After you've customized your message, you can preview it by pressing the P review button beside the Save Changes button. Here is an example of a Welcome Email:
Be sure to save your changes before you leave the page!
FAQ
How do I access the Welcome Email settings in my Hub?
To access the Welcome Email settings, click on your name at the top right corner, select 'Settings' from the drop-down menu, then choose 'Email' and 'Welcome Email' from the subsequent menus.
Can I customize the content of the Welcome Email sent to new advocates?
Yes, you can personalize the subject line and message content of the Welcome Email to align with your Hub's objectives and to resonate with your advocates.
Is it possible to enable or disable the Welcome Email feature?
Yes, you can enable or disable Welcome Emails by marking or unmarking the checkbox in the Welcome Email settings page.
How do I make sure my changes to the Welcome Email are saved?
After making modifications to the Welcome Email, click the 'Save Changes' button to ensure that your changes are applied.