Overview
This article provides insights into the ROI Dashboard, which offers a comprehensive view of your program's ROI over the past 12 months. It includes details on how to interpret the Value Generated per Month and identifies the Highest Value Experiences, Challenges, and Advocates.
Information
The ROI Dashboard is a tool that complements the ROI View by using default values set in the ROI Settings Page to calculate and display your program's ROI.
Value Generated per Month
This report provides an overview of your program ROI over the last 12 months. You can examine the different sources of ROI and their monthly variations. If needed, you can adjust the default ROI values to better reflect your expectations by updating the default ROI Values.
Highest Value Experiences, Challenges, and Advocates
These reports identify the top-performing items in each category, broken down by the types of advocacy they generate. It's important to note that high ROI figures may not always correlate with high user engagement, as they can be influenced by high-value activities like Referrals. For performance metrics without ROI considerations, refer to the Hub Health Dashboard.
FAQ
What is the ROI Dashboard?
The ROI Dashboard is a tool that provides a visual representation of your program's ROI over the past 12 months, calculated using default values from the ROI Settings Page.
How can I adjust the default ROI values?
You can adjust the default ROI values by visiting the ROI Settings Page and updating the values to align with your expectations.
What should I consider when looking at the Highest Value Experiences, Challenges, and Advocates?
While these reports highlight the top-performing items, it's important to consider that high ROI may not equate to high user engagement and can be affected by high-value activities like Referrals.