Overview
This article provides a comprehensive guide on setting up and sending multilingual email invitations to users. It includes steps for adding translations, previewing email content, and adding users with their preferred language settings.
Information
Below is a detailed guide on setting up translated email invitations and ensuring users receive them in their preferred language.
- Setup Email Invitation Translation
- Previewing your Invite Email
- Adding users and their preferred language
- Send translated email invitations to the user
Setup Email Invitation Translation
Before sending emails to users, ensure translations are available for the email invitation. Click the gear icon, navigate to Settings > System > Translations. The Translations page allows management of all Multilingual related Settings.
Select the language for translation, then proceed to the Email tab.
Find Invitation Email, enter the translation for Subject, Body, and CTA button. Click Save after completing the content.
Repeat these steps for each language and Email invitation reminder. Remember to Save changes.
Ensure the language is added in Settings > Advocate Program > Languages.
Previewing your Invite Email
To preview, go to Settings > Email > Invitations, select an invitation and click Preview.
Change the language in the Preview window to see the translated content.
Adding users and their preferred language
Via Invite List
- Navigate to Members > Invite List in the admin view.
- Select Add to Invite List > Add Contact.
- Pre-select the user's language for the invitation.
- Click on Add Advocate.
Via CSV Import
- Go to Members > Invite List in the admin view.
- Select Import Advocates.
- Download the template and fill in user details and language codes.
- Save and upload the file to import.
- Users will appear in the Invite List with their preferred language.
Send translated email invitations to the user
- Add users with their preferred language in the Members > Invite List.
- Search and select users, then click Send Invite.
- Preview the translated email content.
- Click Send invite to dispatch the invitation.
FAQ
How do I set up email invitation translations?
To set up translations, navigate to Settings > System > Translations, select the language, and enter the translation for the email content. Save the changes.
How can I preview a translated email invitation?
Go to Settings > Email > Invitations, select an invitation, and click Preview. You can change the language in the Preview window.
How do I add a user's preferred language for email invitations?
In the admin view, go to Members > Invite List and either add a contact manually or import a CSV file with user details and language codes.