Overview

This article provides guidance on how to adjust points for advocates within an Influitive hub. It covers the process of awarding extra points for activities and removing points in case of accidental awarding.

Information

Adjusting points for advocates is a straightforward process that can be done through the Advocates Page or the advocate's profile. This section provides step-by-step instructions on how to add or remove points, and the implications on Lifetime Points and Current Points.

Awarding or Removing Points

To adjust points, navigate to the Advocates Page, select the desired advocate, and use the Actions dropdown to click Adjust Points. Alternatively, adjust points from the advocate's profile by clicking See full profile, then the Pencil icon, followed by Adjust Points.

Understanding Point Types

When adjusting points, you can affect either "Lifetime Points" or "Current Points". To adjust "Lifetime Points", leave the default option selected. To adjust "Current Points", uncheck "Adjust Lifetime Points" and use a minus sign (-) to remove points, which won't affect the advocate's leaderboard position.

FAQ

How do I award extra points to an advocate?

Navigate to the Advocates Page, select the advocate, click Actions, and then Adjust Points. Enter the number of points to award and confirm the adjustment.

What is the difference between "Lifetime Points" and "Current Points"?

"Lifetime Points" reflect the total points an advocate has earned and affect their leaderboard position. "Current Points" are the points available for the advocate to redeem rewards and can be adjusted without affecting the leaderboard.

How can I remove points from an advocate's profile?

To remove "Current Points", uncheck "Adjust Lifetime Points" and enter the points to remove with a minus sign (e.g., -1000). To remove "Lifetime Points", leave the option checked and enter the points to remove.