Overview

This article provides insights on how to segment rewards for advocates based on various factors such as geographic region, title, industry, and engagement. It includes a step-by-step guide on editing reward eligibility to optimize the reward system and tailor it to different advocate groups.

Information

Learn how to customize your rewards program by segmenting rewards to cater to different advocate groups, which can enhance the efficiency and effectiveness of your advocacy hub.

Different Advocates like different rewards. Segmenting your rewards allows you to tailor the rewards to specific groups, ensuring a more personalized and effective advocacy experience.

Segmenting your rewards can save you time as it prevents reward redemption issues and helps your advocates get what they want out of the hub more efficiently and effectively.

To segment your rewards, simply edit the reward! Click edit for any active reward created in your hub, select the eligibility tab, and choose the targeting options.

By editing the eligibility of your reward, you can segment who sees which rewards, based on advocate factors such as geographic region, title, industry, engagement, group, and challenge responses.

This segmentation allows you to, for example, ensure that advocates in Canada will not be able to redeem a reward meant for the United States. You can also target your rewards to fit the different interests of your advocates. For instance, Directors or VPs may be driven by access to event-based rewards that provide self-promotion, while others are motivated by gift cards.

Including or excluding advocates is a great way to streamline your hub for the users and yourself.

FAQ

Why is segmenting rewards important?

Segmenting rewards is important because it allows for a personalized approach to reward distribution, ensuring that advocates receive relevant rewards based on their preferences and characteristics, such as geographic location or job title. It also streamlines the reward redemption process and enhances the overall efficiency of the advocacy program.

How do I segment rewards for different advocate groups?

To segment rewards, access the reward you wish to edit in your hub, click on the 'edit' button, navigate to the 'eligibility' tab, and select the desired targeting options. This allows you to set who can see and redeem each reward based on specific criteria such as geographic region, title, industry, engagement, group, and challenge responses.

Can I exclude certain advocates from seeing specific rewards?

Yes, when segmenting rewards, you have the option to include or exclude certain advocates. This ensures that only the targeted groups are able to view and redeem the rewards that are relevant to them, preventing any redemption issues and maintaining a focused reward system.