Overview
This article provides a step-by-step guide on how to award perks as rewards to advocates in two different ways: through a challenge and directly to an advocate's profile. It details the process of selecting a perk, sending a notification, and the communication the advocate receives upon being awarded the perk.
Information
This article will cover the two ways to award perks as rewards to advocates:
Awarding A Perk Through A Challenge
When creating or editing a reward go to the third tab on the bar - Redeeming .
From there, select Award as a Perk . This is where you configure how this perk will be given out. It also includes the option to skip criteria and just award this perk manually.
Awarding A Perk Manually To A Specific Advocate
To award a perk to a specific advocate at any time, you can go to their profile page and select Give Perk .
A window will then appear allowing you to select the reward you would like to give as a perk and also whether you would like to send a message to the advocate too. Once you are happy with the set up, click Give Reward and voila!
The Advocate will be notified of the perk once they login to Influitive. They will also receive a notification and an email if they are not logged into Influitive within an hour of receiving the perk.
FAQ
How do I award a perk through a challenge?
To award a perk through a challenge, navigate to the 'Redeeming' tab when creating or editing a reward and choose the 'Award as a Perk' option. You can then set the distribution method, including the option to award it manually.
Can I award a perk to an advocate directly?
Yes, you can award a perk directly to an advocate by navigating to their profile page and selecting the 'Give Perk' option, then choosing the reward and sending an optional message.
How is an advocate notified when they receive a perk?
The advocate will be notified of the perk upon their next login to Influitive. If they do not log in within an hour of the perk being awarded, they will receive both an in-platform notification and an email.
Is it possible to send a message to the advocate along with the perk?
Yes, when awarding a perk, you have the option to send a personalized message to the advocate along with the reward.