Overview
AdvocateAnywhere is designed for embedding simple tasks like feedback requests, NPS, quizzes, and surveys into your website. However, it is important to note that not all challenge types are compatible with embedding. Specifically, "Share a Link" and "Reference Challenges" cannot be embedded unless certain conditions are met, such as the user being recognized as an existing advocate.
Information
AdvocateAnywhere is mainly used for small tasks such as asking your advocate for feedback, NPS scores, quizzes, and to complete a survey. There are a few important limitations to keep in mind when creating AdvocateAnywhere compatible challenges.
The AA challenge creator will ensure that challenges you create are compatible with embedding.
Non-Compatible Stages
If these stages are in a challenge, the challenge will not display the embed option to the administrator:
- Twitter: Follow, Post to twitter
- Comment on a Blog Post
- Reply to Community Topic
- Referral Challenges
Exceptions/Notes
Share a Link
Share a Link stages provide the advocate with a unique link for that person. Because we need to know who the person is, we can only show Share Link in an AdvocateAnywhere challenge when the visitor is recognized as an existing advocate (i.e. they’ve logged into AdvocateHub recently on the same browser).
Reference Challenges
Generally, they should not be embedded due to the fact that they have many stages.
FAQ
What types of tasks is AdvocateAnywhere best suited for?
AdvocateAnywhere is best suited for embedding small tasks such as collecting feedback, measuring Net Promoter Scores (NPS), administering quizzes, and conducting surveys.
Why can't the "Share a Link" stage be embedded in AdvocateAnywhere challenges?
The "Share a Link" stage requires the identification of the person sharing the link, which is only possible when the visitor is recognized as an existing advocate who has logged into AdvocateHub recently using the same browser.
Are Reference Challenges compatible with AdvocateAnywhere embedding?
No, Reference Challenges typically involve multiple stages and are not suitable for embedding through AdvocateAnywhere.
Can the functionality of AdvocateAnywhere change over time?
Yes, the functionality of AdvocateAnywhere is subject to change as new features are enhanced and added to the platform.