Overview
The article discusses the distinction between trusted and untrusted advocates within the Influitive platform, emphasizing the impact on reward fulfillment. Trusted advocates are those who join via a direct invitation and are eligible for automatic reward redemption. Untrusted advocates, however, join through other means and their rewards require manual review by administrators to prevent abuse of the reward system.
Information
In order to help administrators better mitigate unsubstantiated reward requests, Influitive tracks advocates as being either trusted or untrusted.
Trusted Advocates
A trusted advocate joined Influitive by clicking on an activation URL from an invitation email sent directly from the hub . When an advocate is considered trusted, their reward redemptions are fulfilled automatically when the reward settings are set to auto-fulfill.
Untrusted Advocates
On the other hand, an untrusted advocate is one that joined Influitive through means other than an invitation email from the hub. For example, an advocate can join through an invitation email sent to them through a marketing automation system or a personal email. Alternatively the advocate can join by entering a join code, or if the Influitive community is set to allow open signups, then anyone can join. When advocates join through any of these means, they are considered untrusted.
When an untrusted advocate redeems a reward, the reward will not be fulfilled automatically even if the reward settings are set to auto-fulfill. This is a precautionary step to allow hub administrators a chance to review an untrusted advocate's profile before they are issued automatic rewards.
FAQ
What makes an advocate trusted within the Influitive platform?
An advocate becomes trusted by joining Influitive through an activation URL from an invitation email sent directly from the hub, enabling automatic reward redemption.
Why are some advocates labeled as untrusted?
Advocates are labeled as untrusted if they join Influitive through means other than a direct invitation email from the hub, which necessitates additional review before reward fulfillment.
Are rewards for untrusted advocates automatically fulfilled?
No, rewards for untrusted advocates are not automatically fulfilled, even if the reward settings are configured for auto-fulfillment. This allows hub administrators to manually review these advocates' profiles as a safeguard.
Can an untrusted advocate become trusted?
The article does not specify a process for an untrusted advocate to become trusted, but typically this would involve meeting certain criteria set by the hub administrators.