Overview
This article explains the importance of the "Day After Joined Email" in increasing member retention rates by encouraging new members to return to the AdvocateHub. It provides a step-by-step guide on how to enable this automated email and what to expect once it's set up.
Information
The "Day After Joined Email" is a crucial tool in ensuring that new members are reminded to revisit the hub. The following sections detail the appearance of the email, the steps to activate it, and the expected outcomes.
What does it look like?
How do I turn it on?
- While in Admin View, click on the gear icon at the top right corner and select Settings from the dropdown menu. From there, select Email and choose Day After Joined Email in the dropdown menu that appears.
- To enable this email, simply click the checkbox, and then ensure you Save Changes. If you want to take a look at what your customized email will look like, click the Preview button.
What happens now?
Now that it's all set up, every member who joins from this point forward will receive a follow-up email the day after they join your AdvocateHub community.
If you'd like to read more about emails, take a look at our collection.
FAQ
Why is the "Day After Joined Email" important?
The "Day After Joined Email" is important because it serves as a reminder to new members about the benefits of the hub, increasing the likelihood of their return and continued engagement.
How can I customize the "Day After Joined Email"?
You can customize the email by accessing the Email settings in the Admin View of your AdvocateHub. After enabling the email, you can preview and edit the content to fit your community's needs.
What should I do if the email is not being sent to new members?
If the email is not being sent, ensure that the feature is enabled in the settings and that you have saved the changes. If the issue persists, contact support for further assistance.