Formatting Hub Content with Rich Content Editor

What is a Rich Content Editor?

Rich Content Editor allows you to format any text content of your Challenges, Email, Rewards, Referrals, and many more. With the new Rich Text Editor, you can now embed videos and images, emoticons, or merge fields easily and without the use of markdowns.

Where can I use the Rich Content Editor?

  1. Challenges
    1. Main setup tab and all stages
    2. Notifications
    3. Translations
  2. Channels
    1. Setup page
    2. Translations
  3. Rewards
    1. Setup page (Coming soon)
    2. Translations
  4. Referrals
    1. Setup page
  5. Admin settings page
    1. Advocate Program (Sign in page, Welcome page, Branding, Reward Disclaimer, Advocate Consent)
    2. Emails (Welcome email, Day After Joined Email, Invitations, Inactive Members, Challenge Email, Digest Settings)
    3. Translations (All translateable Advocate Program fields, all translatable email fields, Welcome Message)

How to use Rich Content Editor?

Text Formatting

Currently, we cannot customize the font styles via the editor. Custom font styles would need to be applied to the whole Hub via Advanced Custom Branding: Custom Font.


Paragraph Format and Indentation

Insert Media

All media inserted via the Rich Content Editor will be hosted in the Influitive platform.

Insert URL

Clicking the Insert URL allows you to paste the URL link and the text to hyperlink the URL. Here's an example:

Insert Image

There are a few ways to insert an image:

1. Drag and drop an image from your computer or click on the box to open your computer file browser.

2. Via URL of the image. This can be used if you found the image from a website.

3. Browse images will direct you to our Filepicker image tool where you can browse images from a web search or Unsplash, a royalty free and high quality image provider.

Please note that the maximum size of the image is 10 MB and only support the following type of image files: jpg, jpeg, png, gif, webp

Once the image is selected and uploaded, you can click on the image to format it further using the icon below the image:

Using these icons, you can do the following:

  1. Replace the image
  2. Change the alignment of the image
  3. Add a caption text below the image
  4. Delete/Remove the image
  5. Hyperlink the image (add a URL link)
  6. Change the display to be Inline or Break Text
  7. Style the image to: (a) Round the corners of the image (Rounded), or (b) Add a border around the image (Bordered), or (c) Add a shadow effect (Shadow). Unclick the selection if you would like to remove the styles
  8. Add Alternative Text. Alternative Texts are used for accessibility purposes, please ensure to add Alternative text to describe the image.
  9. Change the size of the image by adding pixel dimensions. You can easily resize the images by dragging the blue squares at the corners of the image.

Insert Video

There are a few ways to insert a video:

1. Via URL. Paste the URL link of the video to embed. Select the Autoplay if you would like the video to play immediately after users access the content. We support video URLs from the following platforms: Vimeo, YouTube, Wistia, Vidyard.

2. Via Embed code. A number of video hosting platforms (e.g. Vimeo, YouTube, Wistia, Vidyard and etc) provides codes to allow video embedding. Enter the Embedded Code to attach the video to the editor.

3. Drag and drop a video from your computer or click on the box to open your computer file browser. (Maximum size is 100MB).

Please note that the maximum size of the uploaded video is 100 MB. If your video is more than 100 MB, please upload or host the video on a video hosting platform (e.g. YouTube) and attach the link to the video instead.

The editor can support the following type of video files: mp4, webm, ogg.

Once the video is added, you can click on the video to further format. Clicking the icons below the videos can help you replace, delete, display inline or break text, customize the alignment, change the size of the video box, and/or set the video to autoplay.

Embedding a video from Wistia

There's currently a specific way for you to embed a video hosted in Wistia. You will need the video embed URL in the following format

Next, click on the three eplises icon on the corner of the editor > Select Code view

Please paste the following code format and make sure to paste the video_id of your Wistia video. Once pasted, click on the Code view icon again to save. The Wistia video should now appear.

<span contenteditable="false" draggable="true"><iframe src="" allowfullscreen="" width="640" height="360" frameborder="0"></iframe></span>

Merge Fields

Standard fields

Merge fields appear like a generic code or term but will populate with information from a Hub member's profile. This allows you to easily provide personalized content to a large number of users. Merge fields can be used to customize email messages sent from within Influitive.

For example, the following merge fields will look like this in the Editor:

When you click on the Preview button or when the Hub member views this challenge, they will see that the merge fields are auto-populated with the viewer's information.

Custom Profile fields Merge fields

Insert Special Formatting

Upload File

To upload a document or file that is neither an image nor a video, you can click on the icon (More Rich)

Please note that the maximum size of the uploaded file is 25 MB. If your video is more than 25 MB, please upload or host the file on a file hosting platform (e.g. Google Drive, DropBox) and attach the link to the file folder instead.

The editor can support the following type of files: key, odp, pps, ppt, pptx, ods, xlr, xls, xlsx, doc, docx, odt, pdf, rtf, tex, txt.

Insert Table

You can create a Table with the maximum of 10x10 (columns x rows).

Once the Table is created, you can further format the table (e.g. add cell colours, customize the cell alignments and etc)

Inserting Special Characters and Emoji

Please note that the Emojis may appear different based on the Operating system that's used to view the content. For example, emojis viewed in an iPhone will appear different when viewed via an Android phone. Currently, there isn't a way to search for emojis.

Miscellaneous Tool

The three dots on the far right corner of the Editor will give you more tool options such as:

  1. HTML Code View. If you're familiar with HTML code, feel free to use this icon to switch to HTML editor view.
  2. Select All button will select/highlight all the text that you have in your editor.
  3. Keyboard shortcuts tool contains a cheat sheet of all the keyboard shortcuts you can use while you use the editor.
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