Validating G2 Reviews in AdvocateHub
Validating G2 Reviews in AdvocateHub
G2 and Influitive have worked together to create an integration that enables you to create a challenge in Influitive requesting a review of your product (or multiple products) on G2. When the advocate clicks through to G2 and leaves a review, the Influitive challenge will be automatically completed shortly afterwards, or you can opt to make the challenge contingent on whether or not G2 approves the review.
Please note: Only G2 customers who have access to their G2 site API settings can set up this auto-verification Influitive integration, which may require an additional fee or a different G2 customer package.
This article will cover:
In Influitive: Enabling the G2 Integration in your AdvocateHub in the Integration Library
- Go to Integrations under your name on the top right corner of the screen and find the G2 integration card, and click Manage
- Click on Enable Integration
- Go to the Setup tab and select the Authorization Token
Do not include the word, "Token" when you copy/paste. Only copy the numbers string from the API Token. Make sure that there are no extra space before or after the API number string
In G2: Entering Authorization Token in G2's Settings
- On G2, click Admin on your profile.
- Click on Influitive Integration (under Settings).
- Enter your G2 Integration Authorization Token (copied in step 3 above). Do not include the "Token", only copy-paste the Token numbers.
- Check the box beside Enable Influitive Integrations and save.