Guide to Influitive Support
There are a few ways to get the answers you require. Option 1 is always recommended as it provides us with more contextual information related to the circumstances surrounding any issues you've encountered - plus it's so convenient for you.
Option 1: Within AdvocateHub
The easiest way is by clicking the question (?) widget at the bottom right of your AdvocateHub.
You can then search our documentation for answers. If you can't find what you're looking for, just click the Send a Message button.
Option 2: Visit our Knowledge Base directly
While you can access all Knowledge Base articles with AdvocateHub, you may want to visit the site directly. Just go to http://support.influitive.com. You can browse, search, or contact us directly.
Option 3: Email us directly
You can always email us directly at firstname.lastname@example.org.
Monday to Friday, 09:00 to 20:00 Eastern Time
During Business Hours, you can usually expect a response within one (1) hour.