Error Message: INVALID_TYPE: sObject type 'AdvocateHub__AdvocacyActivity__c' is not supported

If you see this error message on your dashboard:

  • Head over to https://hubname.influitive.com/corporate/settings/salesforce/general 
  • If you then see this error message:

INVALID_TYPE: sObject type 'AdvocateHub__AdvocacyActivity__c' is not supported

  • Head over to Salesforce and log in with the same account that was used to configure the Influitive - Salesforce integration
  • Go to Setup > Administration Setup > Manage Users > Users

  • Click on the User’s name.
  • Click on the value in the Profile field (i.e. his user profile). See image:

  • Click on Object Settings.
  • Find and Click on AdvocacyActivities.
  • Click the Edit button at the top of the page.
  • Ensure your checkboxes resemble this image:

  • Save the profile.

Sometimes Permissions Sets override, so if the above doesn't work, try this:

  • Go to Setup > Manage Users > Permissions Sets.
  • Find the Permission set which applies to the user's profile
  • Click on the Permission Set name.
  • Click on Object Settings.
  • Find and Click on AdvocacyActivities.
  • Click the Edit button.
  • Ensure your checkboxes resemble this image:

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