Challenge Stage: Net Promoter Score

Ask your advocates how favourably they view you!

How it works

The Net Promoter Score is a common method of measuring a company's popularity with users. This challenge stage simply asks how likely an advocate is to recommend you to their peers. Its configuration does not require the admin to include any additional information. When the advocate completes this challenge, by selecting a number that reflects how they feel about your company, this number will become attached to that advocate's profile.

Some best practice tips

With a Salesforce integration you can use this information to classify advocates based on their NPS. You can find a ready-made NPS challenge in the Challenge Template Library.

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