Creating an Experience

Creating a New AdvocateHub Experience 

An example of an AdvocateHub Experience is an event, such as a User Conference. Let's say it is happening next month, the attendee list is growing and you want to reach out and start encouraging activity prior to the start date. Creating an AdvocateHub Experience is an easy way to do this. 

1. Start by clicking on the  Experiences tab in the menu bar while in Admin View.

2. To create a new Experience, click on the  Add an Experience button. You will be presented with these configurable options. 

Name: The name of the Experience is what will show up on the Experience card on the advocate dashboard. 

Description: This will give a very brief introduction to the advocates about the experience, displayed in the experience card.

Image: Select an image either on your computer, from online searching, or from any of the other options available to you. Select a banner image for the best appearance on both the Experience card and within the AdvocateHub Experience itself. 

The ideal banner size is 800px x 450px. And again, it is important to note that this banner image will display on the Experience card on the Challenges page and then also appears as the banner image once the Advocate enters the AdvocateHub Experience.

Our supported file types for Banner Images are: jpg, png, and gif

Experience URL: A URL that provides direct access to the Experience. Public Experience's are available to everyone (non-advocates can sign up), and private Experiences are available only to advocates who meet targeting criteria. For more information click here.

Experience Discussions: This feature will create a forum for exclusive use of the members of the Experience. It will not appear in the regular Discussions area of the Hub, and cannot be targeted (it respects the targeting of the Experience itself).

Targeting a new AdvocateHub Experience

Like a challenge, AdvocateHub Experiences are targetable - meaning you can set the Experience so only certain advocates can see it. Perhaps you only want attendees of your conference to see the AdvocateHub Experience card on their dashboard. Easy Peasy! Create a group that includes your attendees and target your AdvocateHub Experience only to that group. This is just one example of how admins target their AdvocateHub Experiences. 

Configure the visibility of the AdvocateHub Experience in the "Targeting" step.

If you are using the Nominee Nurturing feature (this is an alpha feature that must be enabled for use) you can target your AdvocateHub Experiences to Nominees. For more information on this feature, ask your Advocacy Coach. 

After you've selected who should see and participate in the AdvocateHub Experience, proceed to save the Experience be clicking "Save Experience" and it will appear in the list of Experiences under Settings.

Publishing an AdvocateHub Experience

To publish the AdvocateHub Experience, you may click either the pencil icon beside the Experience on the Experiences tab or the Not Published label 

You can also schedule time frames for your visibility by clicking on  Publishing Options. If you would like to schedule publishing and unpublishing, you can do this here.

Finally, you can go ahead an publish the Experience. Once it's been published it is automatically visible on the dashboard of those advocates who it is targeted to. 

Archiving an AdvocateHub Experience

For Experiences that are over, you can archive them from the list of Experiences, by clicking on the pencil icon and choosing "Archive." 

Accessing the Experience via a URL

Advocates can access the Experience directly with an Experience URL. You can send them this URL via email or provide a link to the Experience using your Event management app. For more information, click here.

Using an Experience URL means advocates will skip your AdvocateHub view and will automatically be inside of your Experience.

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