Reporting Categories for Challenges
Reporting Categories will be used in the Reports tab to highlight the various acts of advocacy occurring in your hub. Choose the reporting category that best describes the act of advocacy generated by a completion of this stage.
| Reporting Category options
|Referral||Social Activity||Comment on External Content|
|Blog Post||Discussion Contribution|| Survey Response
|Feedback (Product, Hub, General)||Webinars||Event Sign-up|
|General Engagement / Other||Reference||Online Review|
How is the Reporting Category used in reports?
- Overview Tab
- Acts of Advocacy - tells you how many stages completion of various reporting categories happened and what they were
- Advocates Tab
- Top Advocates / Trending Advocates - We rank advocates by how many have completed a stage that has any reporting category except "none"
Reporting Category on Corporate Workflow Stage
Difference between Challenge Type and Reporting Category
Is the Reporting Category applied retroactively?
For stage completions that occurred before Reporting Category was rolled out on July 19, 2016, we will do our best guess at backfilling the Reporting Category based on the Stage Type. See below for how we backfilled.
|Stage||Backfilled Reporting Category|
|Comment on a Blog||Comment on External Content|
|Reply to a community topic||Discussion Contribution|
|Net Promoter Score||Feedback (Product, Hub, General)|
|Check In||General Engagement|
|Complete an action online||General Engagement|
|Upload an Image||General Engagement|
|Answer some questions||General Engagement|
|Quiz your Advocates||General Engagement|
|Advocate Workflow||None / Don't report|
|Corporate Workflow||None / Don't report|
|Join an AdvocateHub Group||None / Don't report|
|Update your profile||None / Don't report|
|API Integration||None / Don't report|
|Salesforce AppExchange Review||Online Review|
|GetApp Review||Online Review|
|Online Review||Online Review|
|Share a link||Social Activity|
|Follow on twitter||Social Activity|
|Post to twitter||Social Activity|
|Refer a Prospect||Referral|