Adjusting Points

Did your advocates just do something awesome that you want to award them extra points for? 

This may be for completing an activity outside of your AdvocateHub; such as speaking at an event or attending a webinar. You can also remove points if an Advocate was awarded points accidentally.

To award or remove extra points, select Adjust Points in the drop down menu beside the advocate in the advocates list. 

You can also do this from the advocate's profile:

Here you can add or remove extra points. By default, "Adjust Lifetime Points" is selected. This will always affect the advocate's "Lifetime Points"and their position on the leaderboard.

If you want to take away an advocate's "Current Points" (i.e. points available to redeem rewards) make sure "Adjust Lifetime Points" is not checked and add the minus sign (-) in front of the points that you would like to take away (e.g. -1000). If you remove points using this method, it will not affect the advocate's "Lifetime Points" or position on the leaderboard.

Click adjust points and you will see your changes on the Advocates profile automatically.

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