How Does an Advocate Get Their Perk
Your advocate is so awesome that you gave them a perk. They should have received an email letting them know that they have a perk available to them.
How do they get their perk?
Upon receiving this email, they should now log in to the community by navigating there or clicking on the button in the email. After logging in, they should see a message pop-up that looks something like this:
Now they have to click on the "Take Me There" button (they may have to scroll down). Next, they will be presented with a window that looks like the image below. Click on the "Redeem this reward" button to proceed with the redemption process.
They can't find their perk!
Did they click "x" and close the window with the perk info in it? Perhaps they didn't see the window at all. Regardless, their perk will always be easy to find. All they have to do is click on "Program" from the top menu bar and then click "Rewards" from the dropdown.
They will find all of your available perks at the top of this page. They may now click on the "Redeem" button to proceed with the redemption process. See the image below for an idea of what the experience looks like.
Depending on what type of perk they have received, the method and time of delivery can very. Visit the Rewards FAQ article to learn more about the delivery of their perk (hint: perks are just free "rewards").