Single Sign On Overview
What is Single Sign-On?
When inviting customers, partners, and colleagues to join your AdvocateHub, the last thing you want to do is ask them to create and remember a new username/password combination. Sure, they can sign on using their social media accounts, but if you already require users to have an account for your website, why not allow them to use the same information to access your AdvocateHub?
To allow this kind of seamless advocate experience, you need to have your IT department work with the Influitive team to configure Single Sign-On or SSO.
If you're looking at setting up SSO, your login must either use SAML, OAuth 2, or Jive (community software). See the related articles below to read more about the individual types of SSO.
How long does it take to set up Single Sign-On?
This depends on many factors. If you already have SSO setup with other applications then it can be very straightforward and can be done in a day. If you are starting from scratch, then it depends on the resources available and the engineers to set this up. There could also be security barriers as well that would need to be discussed with your security team. That said, it should take anywhere from 1 day to 3 weeks.