Exporting Reward Data


1. Exporting All Rewards Data

To export the data of all of the rewards that exist in the Hub, do the following: 

  1. In Admin View, navigate to the Rewards page
  2. Click on Options in the top right corner of the page
  3. Click on Export Rewards
  4. In a few minutes, you'll receive the data via email with the subject line: "Your CSV Data Export is complete". The screenshot attached is the CSV file and upon downloading and opening.

The reward data includes the following: Reward ID, Title (of the reward), Description (of the reward), Type, and the point value of the reward

2. Exporting a Reward's Redemption Data

To export the redemption data of a specific reward, do the following:

  1. In Admin View, navigate to the Rewards page.
  2. Click on the reward that you're looking to download the redemption data.
  3. Click on the pencil icon in the top right corner of the page.
  4. Click on Export Redemption Data.
    In a few minutes, you'll receive the data via email with the subject line: "Your CSV Data Export is complete". The screenshot attached is the CSV file and upon downloading and opening.

The reward redemption data includes the following:

  • Information of the user who redeemed the reward, which includes Contact ID, Email, Company, Contact Type, Salesforce ID, 
  • Redemption Date, 
  • Status of the Redemption (Fulfilled, Declined or Requested), 
  • Points needed to redeem,
  • If the reward was given as a perk (if the reward was perked = true)
  • and lastly, it includes any redemption information/questions asked and set up through the Redemption Tab when creating a reward (e.g. T-shirt size or color preferences, shipping address and etc)

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